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Category: Consumer Rights

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Consumer Rights

Your Rights When Travel Plans Don’t Go to Plan: A Guide to Flight & Holiday Refunds

Consumer Protection, Consumer Returns, Consumer Rights, Consumer Spending, Coronavirus / Covid-19, Holidays / Travel / March 23, 2022

consumeradvice.scot has received a large number of enquiries from Scottish consumers, concerned about a range of travel-related issues arising as a direct result of the coronavirus outbreak. This is not just about obtaining a refund. Many consumers have a considerable amount of money tied up in cancelled holidays, which has a significant impact on their …

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Lockdown: An Opportunity to Prepare, Plan and Get Your Ducks in a Row

Consumer Rights, Consumer Spending, Debt, Debt & Money, Energy, Online Shopping, Pensions, Retail, Saving Money / March 23, 2022

Coronavirus has completely changed our daily lives; from the ability to see friends and family members to simple things such as popping to the shops for a loaf of bread. Reading through social media and the news is important in keeping up to date with the latest happenings but can leave us with a sense …

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Sun Sets on Flybe: Administration of UK Operations and Your Consumer Rights

Company Administration / Out of Business, Consumer Protection, Consumer Rights, Consumer Spending, Flights, Holidays / Travel, Insurance, Travel Insurance / March 21, 2022

Airline Flybe has announced that they have entered administration. All flights have been grounded and the UK business has ceased trading with immediate effect. This will be a cause for concern for those booked to travel with the airline, both as a standalone purchase, as well as those who have booked flights as part of …

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Gizmos and Gadgets – Avoiding Impulse Purchases and Understanding Consumer Psychology

Consumer Protection, Consumer Returns, Consumer Rights, Consumer Spending, Debt, Debt & Money, Deliveries, Electrical, Finance, Household Goods, Saving Money, Sustainability, Technology / March 21, 2022

For most of us, the purchase of a new gadget is exciting.  Opening the box and holding something which feels and looks shiny and new can be a great feeling. This interaction between the shiny new item, the act of opening the packaging and the anticipation of the experience is an important driver in encouraging …

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Overboard on Overdrafts: Changes for Consumers Coming Soon

Consumer Protection, Consumer Rights, Consumer Spending, Debt, Debt & Money, Finance, Financial Conduct Authority (FCA), Saving Money / March 21, 2022

With the FCA announcing changes to regulations around overdraft fees and charges, consumers should (in practice) be able to more easily compare the true costs of an overdraft. However, questions still remain regarding whether these changes will benefit consumers or cost them more in the long run. In April 2020 FCA regulations will tighten, meaning …

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Safety In Numbers – Protecting Your Hard-Earned Cash

Company Administration / Out of Business, Consumer Protection, Consumer Returns, Consumer Rights, Consumer Spending, Finance, Financial Conduct Authority (FCA), Holidays / Travel / March 21, 2022

As confusion surrounded the potential administration of airline Flybe last week, many consumers understandably found themselves panicking about the security of their bookings and hard-earned money. Although the Government intervened and assisted the airline before it was too late, many will undoubtedly remain cautious when booking holidays in the near future. With that in mind, …

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Gym Memberships & Not Overdoing It – Physically or Financially

Consumer Protection, Consumer Returns, Consumer Rights, Consumer Spending, Cost of Living, Saving Money / March 21, 2022

I did it! I finally made it past the induction and first stint on my own at the gym. The apprehension was awful. The walk to my first session was nerve-wracking, but nevertheless I did it! For the last two years, I’ve been trying to decide whether to commit to an annual membership or whether …

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“New Year New Me” – Getting Over the Festive Pinch: How to Gain a Steadier Footing Moving into the New Year

Christmas / Seasonal, Consumer Protection, Consumer Returns, Consumer Rights, Consumer Spending, Debt, Debt & Money, Finance, Saving Money / March 21, 2022

We all do it. Well, I know I do. We make that list in the week between Christmas and New Year of all the things that we promise ourselves that we will do over the course of the next 12 months that will fix our lives, make us more financially stable and let us save …

“New Year New Me” – Getting Over the Festive Pinch: How to Gain a Steadier Footing Moving into the New Year Read More »

Sunshine Saturday: Making the Most of Your Rainy-Day Funds When Booking a Holiday

Consumer Protection, Consumer Returns, Consumer Rights, Consumer Spending, Holidays / Travel, Saving Money / March 21, 2022

First, we had Black Friday, then Cyber Monday and now Sunshine Saturday? If you’re anything like me, you’ll struggle to simply ascertain what day of the week it is over the festive period! While ‘Take-the-day-off Tuesdays’ has a certain ring to it (although I’m sure my boss would disagree), the next ‘double-barrelled day’ on the …

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Boxing for a Bargain – Boxing Day and January Sales: Avoiding ‘Binge Buying’ and Fighting in the Aisles

Christmas / Seasonal, Consumer Protection, Consumer Rights, Consumer Spending, Cost of Living, Online Shopping, Retail, Saving Money / March 21, 2022

In 2018 it was estimated that on Boxing Day alone, UK consumers spent approximately £8.8 million a minute on sales which offered up to 90% off the regular ‘day-to-day’ prices. The enticement of the massive reduction in the regular price of items for consumers can mean that many make purchases that are not entirely necessary. …

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