Contact your supplier Customers experiencing financial difficulties that may put them at risk of self-disconnection should, in the first instance, contact their …
Shoppers across Scotland have been urged to be on their guard against scams as Amazon Prime Day gets underway. Amazon Prime Day …
If you cancel a package holiday, you will likely have to pay a cancellation fee. If the company you used to book …
Shopping centres, supermarkets and some private residential estates are classed as private land. Sometimes the owners of the land will employ the …
The new Ofgem energy price cap, which comes into effect on July 1, will mean that the annual bill for a typical …
Understanding the wording on your energy bill can be confusing, but the main components are the same across all energy suppliers. All …
Check your benefit entitlement The ongoing cost of living crisis means that more Scots are struggling to make ends meet than ever …
Was the trader obligated to sell the item at a lower price? The trader correcting the error before you purchased the item …
This problem usually occurs when another customer with a similar address, meter or location details arranges a switch of supply or moves …